Job ref no.: CT3128817-01#5450

CIB Operations - Asset Servicing Associate - Hong Kong

JPMorgan Chase Bank, N.A.

Announcement Capture Team in Hong Kong is an operations team that process high risk complex voluntary corporate action events. Your primary focus as an Associate is manage the information capture for corporate action at various points until the completion of the event. As the team process announcement for multiple internal line of business which serves large institutional client, your role is crucial to understand the market nuances and manage the risk associated with managing market announcements throughout the life cycle.

This role provide the platform to interact with other global partners like the middle office teams, client service manager, product partners, and other regional processing teams in the LOB on daily operational matters including monitoring, analyzing and advocating continuous improvement of the service delivery relationship between JPM and the client by leveraging various systems and digital tools across the organization. You will work with, and manage through, other operational areas both locally and globally to ensure provision of timely and efficient level of issues resolution.

Our mission is to provide a world-class service experience at every client touch point and achieve quality leadership in the industry through measureable and proven service performance.

  • Minimum of 3 years of industry experience, with proven solid experience in day-to-day operation processing
  • In depth knowledge of Asset Servicing and a good team player.
  • Exhibit strong analytical skills coupled with independent and reliable decision-making skills including taking the initiative to drive change and enhance controls
  • Strong communication skills, articulate key risk and challenge of daily processing to management
  • Proven experience in driving various process enhancement and digital tools initiatives globally and regional
  • Flexible, follow tight deadlines, organize and prioritize work and comfortable to deal with pressure and fast pace environment

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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More job information
Job ref no. CT3128817-01#5450
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Non-management level
  • Degree