Job ref no.: CT3128817-01#1477

CIB Operations - Client Engagement Middle Office Associate - Hong Kong

JPMorgan Chase Bank, N.A.

  • Successfully manage multiple concurrent projects designed to improve the client experience, business efficiency or reduce risk. Projects may be allocated through a global organization or be directly sourced and local in nature
  • Provide detailed analysis to support the identification, analysis and prioritization of key deliverables
  • Building relationships with internal and external clients to understand client behavior and requirements.
  • Drive resolution and management of client queries, leveraging internal teams globally and regionally as appropriate.
  • Attend regular client meetings where applicable.

Role Requirements

  • University degree
  • At least 5 years experience in Trade Management/Cash/Asset Servicing at a Custodian or Prime Broker with a focus on client service, operations or project management
  • Extensive knowledge of financial markets and instruments, both domestic and global is an advantage.
  • Strong focus in client service management, communication and delivery.
  • Demonstrated technical, professional, and organizational expertise and a desire to continuously grow and maintain this knowledge.
  • Focuses on accountability, action and outcomes to ensure solutions meet client needs while aligning business deliverables to the firm's mission and goals.
  • Proactively responds and adapts to change - supports and influences strategies to enable business transformation and enhancement.
  • Strong Risk and Control awareness - ability to effectively prioritize workloads and work to critical deadlines.
  • Team player but with the ability to operate without direction when required.
  • As this role will have regular client facing involvement and engagement with senior staff in all areas of Investor Services, the person in this role must be confident, articulate and able to represent J.P. Morgan in front of clients. Communication skills (Verbal & Written) will be an added advantage.J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Interested parties please click Apply Now to apply job.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3128817-01#1477
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Non-management level
Education
  • Degree