Job ref no.: CT3128817-01#4916

CIB Operations - Prime & IB Asset Servicing - Change Management - Vice President - Hong Kong

JPMorgan Chase Bank, N.A.

As a member of Markets and Prime Asset Servicing Business Engineering team, the successful candidate will be required to drive, analyse, support and deliver a wide range of change initiatives across the CIB. The role's primary focus is take a lead role in the Business Analysis and Requirements Definition required to support the CIB Operational teams within the Change Initiative landscape, understanding and documenting the change impact across the full processing life-cycle. The role will interact with a wide range of organizations outside Operations so effective communication and broad knowledge of the Securities industry is critical to an individual's success. Successful candidates will be expected to be quick learners who can manage multiple tasks across multiple projects and be able to leverage and apply their experience effectively.

Key responsibilities

The portfolio of work will consist of projects of various sizes from large multi-year strategic efforts to short duration tactical deliveries.

As a Business Engineer, the core responsibilities of this position include:

  • Define solutions to deliver against strategic objectives, from idea generation, business analysis (end to end impact), requirements definition and work prioritisation (Agile Product Owner role) through to validation, partnering with stakeholders to achieve optimal, well considered solutions.
  • Build and own project deliverables and track to successful delivery, generating business workflows and plans that assure that our goals can be achieved.
  • Close collaboration with Operations and other stakeholders to design new operating models and procedures and supporting Operations through change implementation.
  • Contribute to governance meetings and ensure risks and issues are effectively escalated and monitored: Creation of the summarized project dashboard, to assist in communicating status to management, is also required.
  • Ensure that priorities are communicated. With competing interests, the delivery teams must balance workload and priorities around a demanding schedule. Being able to influence people for the good of the project is therefore an important skill.
  • Engage with Technology partners to explain business and data requirements and collaborate on solution design.
  • Demonstrate a strong Control and Risk awareness to identify, escalate, control and mitigate
  • Certain work will require the engagement with organizations outside J.P. Morgan. , vendors form and important fabric of support for our firm. Identifying and vetting vendors is an important aspect of the role. Successful vendor engagements require a careful balancing of priorities to assure that appropriate control and responsibility is achieved and that the engagement is cost effective. When working with vendors being able to perform the role of point person between the organizations is of critical importance.


  • Knowledge of end to end Asset Servicing processing, preferably within Markets and Prime Businesses.
  • Strong business analysis skills; the ability to concisely articulate clear, concise requirements based on thorough analysis and expected impact on the end to end processing environment and ensure these are tested effectively.
  • Pragmatic decision making to overcome obstacles.
  • A self-motivated individual who is able to deliver with minimal supervision whilst also working effectively as part of a team
  • Sound project management skills and demonstrated ability to manage multiple project commitments simultaneously across a varied book of work.
  • The ability to proactively engage with others across organizations to establish relationships that permit change to happen is a key to success.
  • The capability to evaluate and adapt to demands when introduced at any point in the Project Lifecycle and quickly establish requirements, key stakeholders and next steps.
  • Identify and develop opportunities for partner Strategic programs to deliver change through liaison with relevant stakeholders
  • Excellent analytical, problem solving and time management skills
  • Ability to be flexible, follow and enforce tight deadlines
  • Ability to organise and prioritise work against competing demands
  • Strong communication and presentation skills.
  • The ability to deliver information to senior management/stakeholders, accurately, concisely and in a professional manner and manage expectations
  • Strong teamwork and stakeholder engagement skills
  • Strong MS Office skills including Excel, PowerPoint, Word, Visio and Project preferred.
  • The ability to travel may be required.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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More job information
Job ref no. CT3128817-01#4916
Job Function
Employment Term
  • Permanent
  • Full-time
  • 0 year - 5 years
Career Level
  • Senior management level
  • Degree