Posted on 2021-10-22

CIB Operations - Securities Services - Bank Network Manager - Vice President - Hong Kong

JPMorgan Chase Bank, N.A.


Roles and Responsibilities:

Accountable for managing all aspects of Agent Bank/FMI relationships in selected markets, this will include:

  • Ensuring deep understanding of and compliance with Legal and Regulatory requirements for all jurisdictions required by the Business and their clients.
  • Accountable for completing the Due Diligence and Final Assessment Report activities for assigned markets within regulatory, policy and procedural deadlines.
  • Experience in securities processing / sub custody / settlements or corporate actions is preferred
  • Accountable for regulatory and legal attestations for assigned markets.
  • Ensuring escalation of any matters that may impact completion of legal and regulatory requirements in a timely manner to ensure remediation within the required timeframes.
  • Identifying risks and exposures impacting JPMorgan's LOB's, stakeholders, and other key cross-functional partners and working across partners and stakeholders to identify solutions and mitigants.
  • Maintaining strong relationships with the lines of business and other partners, being able to articulate the key business strategies and requirements.
  • Maintaining deep understanding of the markets assigned and strong ability to apply knowledge to support the Business and client needs and strategies - identifying solutions and delivering required outcomes.
  • Providing thought leadership around market and regulatory change, having a deep understanding of how this will impact the Businesses and clients.
  • Driving advocacy in the markets, identified via the due diligence process, and business and client needs.
  • Accountable for the delivery of agent bank change in assigned markets, identified via the due diligence process, and business and client needs.
  • Ensuring market information review requests are expedited to ensure swift delivery to Businesses and clients
  • Responding promptly and effectively to any market specific enquiries and escalations received from Businesses, clients and Network Management colleagues.
  • Accountable for achieving fee reductions identified via the pricing strategy.
  • Support audit requirements as required.
  • Represent Network Management in new business initiatives (NBIs), to evaluate and identify risks associated with new / prospective engagements, products, or businesses.
  • Participate in and contribute to committees and governance forums as required.
  • Contribute to special projects and initiatives as needed as required and potential to represent J.P. Morgan at Industry level.
  • Accountable for management of crisis events impacting the covered markets, communicating and coordinating activities across stakeholders and partners.


  • Previous experience working with agent banks, carry brokers and FMIs preferred.
  • Strong experience in third party oversight (TPO), risk, control and regulatory management.
  • Previous Network Management experience a plus.
  • Strong relationship management, influencing, and negotiation skills.
  • Strong communication, interpersonal, and project management skills.
  • Ability to "join the dots" and evidence good judgment under pressure.
  • Ability to identify and negotiate innovative solutions to challenges and issues.
  • Financial services background, with relevant experience in the industry.
  • Self-motivated with a strong ability to work across the global Network Management team and across J.P. Morgan, developing partnerships with the LOBs and functional areas such as Compliance, Legal, Risk and Technology.
  • Attention to detail combined with an ability to absorb information and develop a strategic approach.
  • Strong analytical skills, particularly with regard to assessing risk.
  • Strong team player, able to multi-task and work under pressure in a dynamic business environment.

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More job information
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
Career Level
  • Middle management level
  • Degree