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The world's largest cash management provider - moves, concentrates and invests client money. Payments products include payments, collections, trade finance, investments, and merchant acquiring that help companies manage working capital and liquidity. The business, which operates in more than 40 countries, is the world's largest U.S. dollar clearer, processing an average of $6 trillion average value of transactions processed daily. More than 135,000 corporations, financial institutions, governments and municipalities in over 180 markets and territories entrust their cash business to J.P. Morgan.
Treasury Services (TS) -- the world's largest cash management provider -- moves, concentrates and invests client money, and provides trade finance and logistics solutions. TS products include payments, collections, trade finance, investments, and information services that help companies manage working capital and liquidity.
Client Service employees act as the point of contact for internal and external customers. The principle purpose of the position is to act as an escalation contact, ensuring all client service related tasks are completed promptly with a high degree of quality and efficiency. The Client Service Account Manager will ensure clients' needs and expectations are formally discussed and analyzed to maintain the agreed quality standards. The Client Service Account Manager will manage incoming telephone calls, emails, paperwork relating to account maintenance and problem resolution.