Job ref no.: CT3128817-01#8223

CIB, Securities Services, Control Manager, Associate

JPMorgan Chase Bank, N.A.

Key Responsibilities include:

Front Office Control Advisor

  • Enhance collaborative control environment with appropriate oversight and clearly defined responsibilities
  • Encourage business self-identification of control areas of concern
  • Facilitate risk event early escalation in accordance with firmwide and CIB policies and procedures
  • Cultivate strong working relationships and open dialogue with business partners regarding mitigation of potential risks and remediation

Regulatory and Audit Management

  • Prepare materials and participate in internal and external regulatory & control meetings/reviews
  • Coordinate with relevant stakeholders in preparation for internal and external audits
  • Address regulatory, audit and compliance issues with urgency

Control Priorities and Strategy

  • Reinforce the firm wide control framework to ensure consistency and transparency
  • Lead control deep dives and project working groups
  • Engage with key partners including Finance, Operations and Business Managers

Governance and Implementation

  • Issue identification, remediation and action plan management
  • Monitor major and critical control issues
  • Escalate control issues to more senior levels when appropriate
  • Develop, review and implement policy and procedures
  • Establish Risk Event standards and compliance
  • Ongoing evaluation of CORE for front office products and services.

Reporting and Monitoring

  • Oversee Front Office Supervision (FOS) portal including exception management
  • Monitor key metrics
  • Perform thematic risk event review including root cause analysis
  • Metric analysis to identify themes which are relevant to management of the business
  • Extracting data and performing analysis information from various core systems
  • Scorecard template management
  • Adhere to Weekly and Monthly reporting timeline
  • Identify and promote improvements to existing processes in an effort to create efficiencies and opportunities.
  • Partnering internally with various product, operations and client service teams
  • Escalate potential timeline impacts as soon as possible


  • Bachelor's degree in Finance, Accounting or Business related discipline is preferred
  • 4+ years of relevant work experience in Risk & Controls, Internal Controls Design & Review, or Risk Consulting
  • Relevant experience and understanding of key Alternative Investment processes, regulations and associated risks
  • Highly motivated, energetic self-starter who takes ownership and can drive change through innovation
  • Analytic and investigative mindset, dedicated to continuously improving processes
  • Extremely organized and attentive to detail
  • Excellent oral, interpersonal, communication skills; team oriented
  • Able to work across groups (Audit, Risk, Compliance and allied business groups)
  • Able to drive project and initiatives to completion
  • Drive projects through to completion, including working through potential road blocks and making use of appropriate escalation where required
  • Experience performing deep dive reviews to identify process and control gaps
  • A good understanding of controls and how to apply them to different processes and businesses
  • Highly proficient in Microsoft Office suite of products (Excel, SharePoint and PowerPoint)
  • Tableau/Qlikview skills are also a plus
  • Process mapping/re-engineering experience a plus
  • Strong influencing and negotiation skills
  • Proven presentation skills
  • Able to work under pressure, prioritise appropriately, meet deadlines and assess simultaneous demands

Interested parties please click Apply Now to apply job.


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More job information
Job ref no. CT3128817-01#8223
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 4 years - 9 years
Career Level
  • Middle management level
  • Degree