Job ref no.: CT3128817-01#5010

CIB - WP - Escrow Product Manager - Associate

JPMorgan Chase Bank, N.A.

This position reports to the APAC Escrow Product Head in Hong Kong.


Key Responsibilities:

  • Assist in the execution of the strategy in the APAC region through tracking of P&L, forecasting and associated reporting and metrics of financial performance and key client relationships.
  • Deliver product capabilities, assist with implementation new systems and address any processes to improve client experience issues.
  • Assist with the APAC marketing strategy by developing marketing documents, materials and events.
  • Work collaboratively with various escrow business partners including Sales, Middle Office, Operations, Compliance, Legal, GFCC and Risk to ensure product initiatives are clearly articulated with internal partners.
  • Embrace an end-to-end focus on controls as a part of business strategy. Appropriately raise any risk/control issues and where required take responsibility for resolving issues in timely manner.
  • Assist with the Escrow pricing process (both deposit and fee based) within the APAC region to ensure the business is taking on incrementally profitable new business.
  • Provide input into key procedures, product description documents and oversight of inter-affiliate services agreements.
  • Where appropriate discuss escrow solutions with clients and assist with training and teach-in for internal stakeholders to understand Escrow product solutions.
  • Where required liaise with Treasury and Liquidity partners in relation to deposits and balance sheet.
  • Understand and analyze industry trends for Escrow services including risk and regulatory developments and competitive landscape
  • Set a first-class standard of performance and integrity, and expect a first-class standard from the team.


  • Banking knowledge, including knowledge of the TS and escrow businesses
  • Strong quantitative and qualitative analytical skills, including Excel and financial analysis abilities
  • Ability to multi-task in a fast-paced environment
  • Demonstrated client facing experience with internal and external clients
  • Ability to communicate across wide spectrum of people and functions.
  • Proven project management experience including project plan creation & management, issue/ risk identification & resolution, senior level reporting and communication

Qualifications :
  • 3+ years' experience, ideally in product management in financial services
  • Strong financial, analytical and strategic skill set
  • Strong verbal and written communications skills
  • Chinese language capability is desirable
  • Disciplined approach to risk management
  • Execution-oriented self-starter who likes to take initiative, and is able to get things done
  • Energetic, Team player
  • Excellent leadership and influencing skills
  • Strong presentation skills
  • Proven organizational and administrative skills
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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More job information
Job ref no. CT3128817-01#5010
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Middle management level
  • Degree