Job ref no.: 190002JA_1562035985 (CT3118441-01#0320)
AXA Hong Kong

Claims Administrator (Enquiry Team)

AXA Hong Kong

  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Special / extra leave
  • K + 1 more

Job Description

  • Review medical claims in compliance with the terms and conditions of the policy
  • Liaise with internal stakeholders to conduct assessment and investigation
  • Follow up frontline request with other departments
  • Resolve claims enquiry / complaint on daily basis and provide timely response
  • Deliver quality claims / customer services to internal stakeholders

Job Requirement

  • At least 1-2 years experiences in health insurance claims processing
  • Customer services experiences will be an advantage
  • Possess customer centricity mindset
  • Able to work independently
  • Good command in English and Chinese (spoken and written)
  • Strong team player and willing to learn

More job information
Job ref no. 190002JA_1562035985 (CT3118441-01#0320)
Job Function
  • Wong Chuk Hang
Employment Term
  • Permanent
  • Full-time
  • 0 year
Career Level
  • Entry level
  • Diploma or equivalent