Job ref no.: CT3119080-01#3498

Claims Investigation Manager (Automotive Claims)

Eagle Consultants Ltd

 

A Global Insurance Company with mainly business in general insurance is now looking for:

Claims Investigation Manager (Automotive Claims)

Responsibilities:

  • Determine appropriate investigative scope and objectives, and formulate a comprehensive and efficient investigation plan
  • Execute various data and information gathering techniques, including site visit, query and analysis of claimant records and document submitted
  • Conduct in-person and telephonic interviews of reporting parties, victims, witnesses and subjects, including field interviews
  • Analyze investigative evidence and findings to determine if an allegation has been substantiated
  • Obtain evidence in various locations and other third-party facilities
  • Capture critical moments, evidence and forensic reviews within a comprehensive report 
  • Communicate investigative results effectively to enable business partners to make informed and responsible decisions 
  • Maintain close working relationships with Legal & Compliance team

Requirements:

  • Degree holder of Risk Management, Law and Criminal Psychology or Compliance related disciplines, 
  • Holder of motor mechanic qualifications or equivalent is an advantage
  • Min. 6 years or above experience in conducting fraud investigations of insurance claim (automotive claims is preferable)
  • Prior experience in law enforcement agents, general insurance or automotive industry-related claims role are highly desirable
  • Successful track record of conducting successful investigative interviews
  • Ability to query and analyse data to identify potential fraud and misconduct
  • Experience in one or more of the following; audit, compliance, risk assessment, forensic accounting
  • Good command of written and spoken English and Chinese 
  • Strong leadership, interpersonal and analytical skills 
  • Excellent relationship management and communication skills

 

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More job information
Job ref no. CT3119080-01#3498
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
Experience
  • 6 years - 11 years
Career Level
  • Middle management level
Education
  • Degree