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Job ref no.: CT3115413-01#2356

CLAIMS MANAGER, LONG TAIL CLAIMS (Ref: JB\SMO\180613)

Allianz Global Corporate & Specialty SE

The incumbent will handle Employee Compensation and Liabilities claims independently, reporting to as well as working closely with the Head of Long-Tail Claims on complex claims and clients servicing issues.  He / She will also need to liaise closely with overseas claims offices on international insurance programs.  There will be opportunities for person in this position to participate in different projects and to conduct meetings and trainings with internal and external customers. There is some people management responsibilities and coaching is expected to guide or train up less experienced team members. This is a position for one can work under pressure but enjoy great autonomy, and is client-centric to face customers’ needs.

Responsibilities:

  • Handle and manage complex liabilities claims (e.g. public liability, employees’ compensation, product liability) from beginning to end efficiently and independently in accordance with the service standards, company’s procedures and guidelines
  • Determine and set up proper reserves on individual claim files in accordance with the reserving philosophy
  • Provide guidance and approve claims of team members
  • Proactive claims management and settlement
  • Instruct and liaise with adjusters and lawyers independently
  • Familiarize with claims system and perform claims portfolio analysis
  • Participate in the company’s projects and initiatives
  • Closely liaise with other functions to facilitate claims process
  • Conduct regular meetings with underwriters to update claims development and discuss trends
  • Attend clients facing activities and conduct internal and external meetings and trainings

Requirements:

  • Degree holder, adjuster or legal background will be an advantage
  • Minimum 7 years’ solid Employee Compensation and/or Liability claims handling experience
  • Analytical, responsible, detail-minded and solution-oriented
  • Good team work spirit; excellent communication and interpersonal skills
  • Proactive customer servicing mindset
  • Excellent Chinese and English writing skills
  • Good English speaking skill; business level Mandarin will be an advantage

A competitive remuneration and benefits package will be offered. Please send your application, with details of current and expected salary, to: Human Resources Division, Allianz Global Corporate & Specialty SE Hong Kong Branch by clicking Apply Now.

Personal data collected will be used for recruitment purpose only.

More job information
Job ref no. CT3115413-01#2356
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 7 years - 13 years
Career Level
  • Non-management level
Education
  • Degree