Assess and approve claims within own claims authority and make recommendation to senior for those claims exceeding own authority limit, conduct claims investigation where necessary
Review and follow up outstanding claims and make decisions within own authority limit. Report any operational abnormalities to senior timely
Handle enquiries from customers, agents (including hotline and walk-in where necessary) and internal staff
Check and sign payment letters where necessary and prepare non-standard payment and decline letters
Take part in departmental / company projects where necessary
Matriculated or above.
Minimum of 2 years claims experience in life insurance
Solid knowledge of life operations
Familiar with Microsoft products
Knowledge of project management skills and tools
Please write in to [via CTgoodjobs Apply Now ] with your full resume (in MS-Word Format), stating your current and expected salary, and availability. Alternatively, please click the Apply Now button below or call Christy at (852) 21750698 for a confidential discussion of this job and other similar job opportunities.
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