Job ref no.: 1800059Y_1530240169

Claims Services Officer

AXA General Insurance Hong Kong Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Medical plan

The jobholder will be responsible primarily for the handling of home, travel, accident, hospitalization and property claims.


  • Handle home, travel, accident, hospitalization and property claims and assist to handle other retail claims as needed within TAT
  • Work with own department colleagues on various claim matters ( technical / non-technical )
  • Liaise with business colleagues / underwriters on any policy coverage issues
  • Responsible for call enquiries
  • Ad Hoc Assignments

  • 2 - 5 years of experience in handling of Retail and Personal Lines claims
  • Post Secondary education graduates or above and preferably qualified / part-qualified ANZIF or ACII
  • Good telephone manner and excellent customer service
  • Able to work independently under supervision and as a fast team player
  • Make decision within authority on a timely basis
  • Good command in English and Cantonese
  • Immediate availability is preferable

More job information
Job ref no. 1800059Y_1530240169 (CT3114945-01#0160)
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
  • 0 year
Career Level
  • Entry level
  • Asso. Deg or High Dip