Job ref no.: 2300000772
Standard Chartered Bank

Clearing Operations Assistant

Standard Chartered Bank

Role Responsibilities

  • To make recommendation of procedural changes to improve efficiency and customer service.
  • To handle electronic Payments Paper listing, dividend, and payroll processing.
  • To check and reconcile and computer reports generated by Hogan against of systems to ensure that files uploaded / captured are correct.
  • To rectify irregular cases.
  • To provide MIS statistical report on job volume and productivity for management review
  • To take relief duties as required
  • To provide operation supports to all counterparties and departments
  • To liaise with other divisions, departments and branches on all matters relating to the Section work and ensure that a smooth operation flow is continuously maintained
  • A good overall knowledge of banking practice and theory
  • Ability to handle customers in and efficient and helpful manner.

Strategy

  • To seek continual improvement to workflow, practice, procedure and system

Business

  • To cascade the service quality concept to all staff so as to enhance the quality of delivered service

Processes

  • To provide operation supports to all counterparties and departments

People & Talent

  • A good overall knowledge of banking practice and theory

Risk Management

  • Assist to review the systems and practice on an on-going basis to ensure that they are in compliance with Management Manual, Operating Manual and the laid down procedure.

Governance

  • Assist to manage the product and system development process to ensure project is on schedule, features are aligning with requirement and implementation is smooth

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the [[HK CPBB SnT EIO team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients;
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

  • Head, Retail Operation
  • Clearing Operations Managers and Officers
  • Other Banking Operations team manager and officer
  • Risk Management, Governance and Control team
  • HK CMS
  • CSG, RCC, CR
  • All Branches BMs & ABMs
  • Account relationship managers
  • Private Banking
  • SME Banking
  • Transaction Banking
  • Direct Banking
  • Solution Delivery
  • Wealth Management, ISOC
  • Group Audit
  • Legal & Compliance
  • Securities Services
  • Human Resources
  • IT and Hogan system team
  • ATOS origin
  • HKICL
  • HKSCC
  • Agency

Our Ideal Candidate

Qualifications

  • Bachelors degree / Postgraduate with necessary experience

Role Specific Competencies

  • Models and Analytics
  • Processes and Standards 

Apply Now to join the Bank for those with big career ambitions.

More job information
Job ref no. 2300000772
Salary
Job Function
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • Degree