Job ref no.: CT3115940-01#0012
HeterMedia Services Limited

Client Experience Associate

HeterMedia Services Limited

  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Medical plan

Job Description:

  • Handle daily enquiries and job-related tasks
  • Coordinate internal and external parties
  • Resolve clients’ complaints and respond in a timely manner,
  • Prepare quotations, meet with clients for pitching and operations
  • Maintain good communication with the Sales Team
  • Ensure the feedback from external/internal clients are meeting the expectations


  • Higher Diploma or above
  • 1 year or above experience in customer service or related sector
  • Excellent command in English and Mandarin
  • Excellent communication and interpersonal skills
  • Pleasant, friendly and detail-minded
  • Self-motivated, willing to learn and able to work under pressure


We are a client-focused company and we strongly believe in quality service delivery. Come and join us and we offer a very competitive package and a long term career development. Please send your CV and expected salary to:

Human Resources Department
HM Group
9/F, Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong

Email: [via CTgoodjobs Apply Now ], website:

More job information
Job ref no. CT3115940-01#0012
  • N/A
Job Function
  • Sheung Wan
Employment Term
  • Permanent
  • Full-time
  • 0 year - 1 year
Career Level
  • Entry level
  • Asso. Deg or High Dip