Job ref no.: 166645 (CT3126123-01#1356)

Client Onboarding Lifecycle Controls Specialist

Credit Suisse

This role is fast-paced with a constantly evolving scope, which includes reactive tasks to control incidents, and proactive work to enhance the control environment.

  • Perform tyre kick sessions to deep dive into processes and procedures, perform root cause analysis, and provide recommendations on adjusting the control environment to improve client experience.
  • Evaluate the design and performance of existing controls, identifying potential risks through control gaps.
  • Perform control testing and/or front-to-back quality assurance reviews to measure control effectiveness in BAU processes; Partner with process owners to implement changes.
  • Participate in existing and/or new governance forums to bring relevant business partners together, enable transparent and accountable reporting, and allow for accurate reporting channels.
  • Collect raw data from various sources, perform data mining, and develop- metrics, to tackle business problems and identify trends leading to control breaks.
  • Define new processes, procedures and control reports where necessary to help maintain control over regulatory requirements, and compliance with current firm policies and processes.
  • Actively monitor controls and open action points (Compliance, Internal Audit, Regulatory Reporting, RCSA, Incidents), to ensure all existing issues are addressed within appropriate timeframes.
  • Provide full assistance to internal clients as required, including developing procedures and delivering formal and informal training.

Credit Suisse maintains a Working Flexibility Policy, subject to the terms as set forth in the Credit Suisse United States Employment Handbook.

You Offer

  • Understand the value of diversity in the workplace and are dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work.
  • 2+ years of experience in Financial Services, preferably within a Risk organization (Audit, Compliance, SOX, Operational Risk, Controls).
  • Proficient in operation and/or control environment at Credit Suisse is a plus.
  • Lean Six Sigma certification and/or operational improvement knowledge preferred.
  • Proficient in Basic Microsoft Excel, PowerPoint, Visio, Word, and SharePoint skills.
  • Highly motivated and willing to work in a team as well as independently on projects
  • Can balance multiple issues simultaneously
  • Outstanding communication skills and interpersonal ability
  • Comfortable dealing directly with senior internal clients and global business partners
  • Clearly communicates status to manager and is transparent in reporting risks/issues.
  • Highly organized and has outstanding attention to detail.

Interested parties please click Apply Now to apply job.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.


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More job information
Job ref no. 166645 (CT3126123-01#1356)
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • N/A