Client Operations Officer/ Senior Officer - Middle Office Support

The Client Operations Officer/ Senior Officer will report to Head of Investment Management Services & Custody team.

Job responsibilities:

Custodian services

In charge of monitoring trade instructions flows sent to our sub-custodians and overseeing the settlement of securities transactions (bond, equities, etc.), and replying to the client, counterparties and/or sub-custodians during Asian open hours.

• Monitor and whenever necessary repair or release instructions transiting
• Investigate non matching and failing trade instructions and take the appropriate actions to ensure settlement of transactions
• Liaise with the various parties involved (broker, local custodian, client, etc.) to solve any pre-matching, matching and settlement issues
• Check that the forex has been correctly input in the operations

Middle office trade management services

• Perform Trade Management (Matching Broker)
• Maintain the updated SSI Database
• Verify the correct calculation of fees
• Ensure that all the trades are going to external parties such as Custodians and Fund Administrators
• Liaise with European Middle Office, the Investment Managers and/or counterparties ensuring all issues and/or queries on trades are handled efficiently and escalated

Middle office position record keeping services

• Perform daily controls of incoming flows to ensure data are correctly integrated
• Provide reconciliation to our Middle Office clients
• Apply Corporate Actions in the system
• Report issues to Head Office and follow-up

Requirements:

• University degree with finance major
• At least 2 years’ experience in Settlement Department or Middle Office Operations
• Strong knowledge of Swifts, Financial products and able to manage clients’ inquiries
• Positive attitude and mature behaviour
• Strong analytical skills
• Good communication and inter-personal skills
• Excellent organization and time management skills
• Able to work well under pressure and produce quality work according to deadline
• Able to perform multi-tasking as well as additional duties
• Fluent in English and Mandarin. Knowledge in French/ Japanese/ Korean and other Asian/ foreign languages would be an advantage
• Good knowledge of PC based applications, including Microsoft Excel, Word and Outlook (VBA is one appreciated skill)
• Candidate with advanced VBA/ Macro skills but less back office experience will also be considered

Competitive remuneration package will be offered to the successful applicant. We offer an environment that encourages diversity and continuous professional development. Aspiring talents please send your resume via Apply Now. Personal data provided in job applications will be used strictly in accordance with our personal data policy, a copy of which is available upon request.

For more information about the Group, please visit www.caceis.com