Job ref no.: CT3130416-01#0001
Frontier Financial Advisory Services Limited

Client Relations Assistant

Frontier Financial Advisory Services Limited

Responsibilities:

  • Build up close relationship with business partners and demonstrate strong market expertise
  • Explore referral opportunities for various products
  • Establish good rapport and maintain relationship with customers, handling enquiries, resolving customer problems or complaints and follow up with customers applications
  • Manage the assigned MPF scheme accounts to comply with the regulatory and service requirements
  • Process the customers’ requests on enrolment, contribution allocation, switching and benefit payment
  • Handle customers’ enquiries in a timely and professional manner
  • Assist in ad-hoc projects

Requirements:

  • HKCEE/ HKDSE/ Diploma/ Associate Degree/ Higher Diploma/ Bachelor’s Degree;
  • Good communication and interpersonal skills
  • Effective problem solving skills

Benefits:

  • Comprehensive on-the-job training (product expertise, customer follow-up and management skills)
  • Flexible working hours, Achieve work-life balance
  • Group medical insurance
  • Industry renewal rewards can be invited to participate in overseas travel and conferences for free 

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More job information
Job ref no. CT3130416-01#0001
Salary
  • 16,000 - 20,000 / month (includes high commission)
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • … + 1 more