comScoreTag Job - Client Relations Executive, PR Newswire Asia Ltd
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PR Newswire Asia Ltd

PR Newswire (www.prnasia.com), a Cision company, is the premier global provider of media monitoring platforms and news distribution services that marketers, corporate communicators and investor relations professionals leverage to engage key audiences. Having pioneered the commercial news distribution industry since 1954, PR Newswire today provides end-to-end solutions to produce, distribute, target and measure text and multimedia content across traditional, digital, mobile and social channels. Combining the world's largest multi-channel content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions.

Client Relations Executive

Job Ref.CS/HK/171031

Primary Duties & Responsibilities

  • As a Client Relations Executive, you will provide timely and professional support to our clients in both pre- and post-sales stages; 
  • Ensure clients’ public relations and/or investor communications requirements are understood and addressed to the highest standards; 
  • Handle client enquiries via both email and phone in a professional manner; provide preliminary product and pricing information to clients;
  • Prepare the news release monitoring reports and other post-sales documents to our clients;
  • Collaborate with internal editorial and operations team to ensure a smooth service delivery workflow; manage and update client database;
  • Identify customer service issues and resolve such issues tactfully;
  • Assist in media relation and marketing works from time to time; 

Requirements 

  • College degree;
  • 1 year of experience in related functions, experience preferably in the areas of corporate communications, public relations, investor relations or marketing services; 
  • Good understanding in the public relations, investor relations and marketing communications industries as well as the media communities; 
  • High level of self-motivation, energy and accountability; strong ability to work both independently and as a team member in a fast-paced working environment; 
  • Excellent interpersonal, communications and problem-solving skills; 
  • Customer-oriented, patient, organized and proactive. A fast learner;
  • Fluency in both spoken and written English is a must; SEA language an asset;
  • Proficiency in Internet and PC software, esp. MS Word, Excel and PowerPoint. Working knowledge in CRM system will be a plus
  • Candidate with more experience will be considered as Senior Client Relations Executive

Application Process

Interested applicants please send detailed resume stating current and expected base salary and available starting date by email to recruit.hrhk@prnasia.com. The company will contact the right candidate(s) for face-to-face and/or phone interviews.

Candidates not notified within eight weeks should consider their application unsuccessful. Personal data collected will be solely for recruitment purposes and treated in strict confidence. Personal data of unsuccessful applicants will be destroyed after 3 months.

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Job Ref No.
CS/HK/171031 (CT3112574-01#0021)
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Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan
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