Job ref no.: JBJHCRM (CT3119570-01#0016)
Jet Aviation Business Jets (Hong Kong) Ltd

Client Relations Manager (CRM)

Jet Aviation Business Jets (Hong Kong) Ltd

  • 5-day week
  • 13-month pay
  • Competitive pay
  • Medical plan
  • Transportation allowance


  • Responsible for new clients convey from Sales Department and manage Key Clients Accounts
  • Act as main contact point between clients (Key Accounts) and JBJH in day-to-day operations in collaboration with various departments including flight operations, aircraft maintenance, finances, HR and administration
  • Establish long-term and positive relationships between the company and the clients
  • Understand clients’ needs, response to clients enquires and issues with prompt resolution
  • Report to company management the status of Key Accounts and present suggestions to improve client’ satisfaction when necessary
  • Travel if required and as necessary, represent JBJH at trade fairs, participate in business meetings and selected social events
  • Perform duties outside the normal working hours depending upon the Company’s operational requirements


  • Maintains required monthly client reporting and communicate with Clients in terms of operational and strategic needs
  • Always act in line with all applicable rules, regulations, guidelines, including ethical standards and compliance
  • Ensure that all orders and duties received are handled accurately and as per Jet Aviation standards
  • Fulfill duties in a loyal and cooperative spirit, devote entire working capacity to Jet Aviation
  • Behave in a manner which will not impair the name of the company or the relationship with clients or host country
  • Manage all duties and responsibilities always in a professional, cost-efficient, client- & team oriented way with a clear bottom-line focus

Job Specification

  • Ability to make broad decisions concerning the Business Unit, within corporate and regulatory requirements
  • A motivated team player who enjoys working as part of a multi-cultural work force
  • Well groomed and very presentable appearance, Discreet and highly professional
  • Understanding the flexible and high-paced environment of Private/Business Aviation and able to function in such environment
  • Possesses knowledge and experience with corporate or AOC flight departments
  • Possess at least 5 years experience in corporate aviation


Should you be interested in this position please send your CV in PDF format indicating your expected salary, availability and contact details to [via CTgoodjobs Apply Now ]  quoting 'JBJHCRM'.

Due to the large number of applications that we receive and the time constraints, we cannot personally contact every applicant. Only applicants who are short-listed will be contacted. Personal information submitted by job applicants will be used for recruitment purpose only.

More job information
Job ref no. JBJHCRM (CT3119570-01#0016)
  • N/A
Job Function
  • Tung Chung
Employment Term
  • Full-time
  • 3 years - 9 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Degree
Require to Travel
  • Travel occasionally