Job ref no.: CT3115940-01#0317
HeterMedia Services Limited

Client Relationship Officer / Account Management (Corporate) Officer

HeterMedia Services Limited

Benefits
  • 5-day week
  • Additional subsidies
  • Birthday leave
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Medical plan
  • … + 1 more

Responsibilities:

  • Ensure timely delivery of high quality service and final product to customers and related working parties
  • Handle daily enquiries and job-related tasks, meeting with clients for pitching and operations; maintaining good communication with the Sales Team
  • Follow up customers' enquiries, service requests and coordinating internal & external parties
  • Resolve clients complaints and respond in a timely manner, ensure the feedback from external/ internal clients are meeting the expectations

Requirements:

  • Diploma or above
  • Experience in customer service or related sector with IT or digital knowledge preferred, but not essential
  • Good command of English, Cantonese and Mandarin
  • Self-motivated and detail-minded
  • Organized, responsible and willing to learn
  • Able to work under pressure and result-oriented
  • Willing to work on shift (Morning/Mid Shift, rotate every 3 months) with shift allowances offered to Mid Shift (14:00 - 23:00)
  • Shift allowances are offered to Mid Shift and Overnight Shift
  • Immediate availability is preferred

We are a client-focused company and we strongly believe in quality service delivery. Come and join us and we offer a very competitive package and a long term career development. Please send your CV and expected salary to:

Human Resources Department
HM Group
9/F, Infinitus Plaza, 199 Des Voeux Road Central, Hong Kong

Email: [via CTgoodjobs Apply Now ], website: www.hetermedia.com

More job information
Job ref no. CT3115940-01#0317
Salary
  • N/A
Job Function
Industry
Location
  • Sheung Wan
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • Diploma or equivalent