Job ref no.: CT3124176-01#8019

Client Service Manager - Fund Administration

Ayasa Globo Financial Services

Job Responsibilities:

  • Maintain and cultivate relationship with clients (i.e. fund managers) and service providers (banks, brokers, lawyers, and auditors)
  • Day to day management of clients, including enquiry handling and delivery of services per the operating memorandum and service level agreements
  • Drive New Fund set up and implementation process with various parties
  • Ensure that client enquiries are responded to in a polite and timely manner
  • Review and monitor fund operations' accuracy to ensure initiatives are well-delivered
  • Collect, Review and follow up all account opening documents, such as fund documents/agreement/bank forms/KYC items with relevant parties
  • Perform KYC due diligence initial check on new client on-boarding to comply with regulations and internal policies
  • Work with internal stakeholders to ensure smooth service management and proactive management of client issues and requirements.
  • Support direct supervisor and other team members in ad-hoc tasks

Job Requirements:

  • University graduated in Finance, Accounting or related disciplines
  • Minimum 4 years relevant experience, preferably with offshore fund operations and/or administration or trustee
  • Understanding of our client’s products such as accounting, valuation, custody, banking services and trust & fund administration
  • Knowledge of investor KYC/AML procedures and transfer agency
  • Good command of spoken and written English and Cantonese, Mandarin would be an advantage
  • Excellent interpersonal and communication skills
  • Good multi-tasking skills and problem solving, decision making skills, attention to details
  • Ability to work independently while being a team player
  • Immediate available would be an advantage

Candidate with less experience may consider as Client Services Officer

Interested candidates, Please email CV to Ms. Cheng via clicking Apply Now.

We offer a competitive salary and benefits, commensurate with your qualifications and experience.

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More job information
Job ref no. CT3124176-01#8019
Job Function
  • Central
Employment Term
  • Full-time
  • 4 years - 9 years
Career Level
  • Middle management level
  • Degree