Client Service Manager / Officer

Ebro Executive Search Limited

The Job

  • Client: An. I.T. & Telecommunication Service Provider
  • Position: Client Service Manager / Client Service Executive
  • Responsibilities: To be the key contact person to provide after-sale service to clients. Answer client inquiries on product and service problems, provide support and resolve complaints. Maintain client relationship and boost sales volume - Review service contracts and explore for business opportunities through new products & services update, cross-selling, up-selling.
  • $15K-35K. 5-day. Medical. Bonus

 

Requirements

  • Tertiary educated
  • 2-8 years experience in account services / sales & marketing / customer services
  • Relevant experience in I.T. & Telecommunication industry will be an advantage but not a must.
  • Excellent client management skills
  • Excellent presentation and communication skills
  • Proficient in English and Chinese
  • Candidates with less experience will be considered as Assistant Client Service Manager / Client Service Executive

 

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