Job ref no.: JR00050639
BestServe Financial Ltd

Client Service Representative (Call Centre - Pensions Team)

BestServe Financial Ltd

Responsibilities

  • Handle MPF & ORSO enquiries through hotlines and e-mails
  • Follow up customer enquiries and feedback with good quality standard
  • Ensure the delivery of service meet with our service standard & comply with regulatory requirements.

Requirements

  • Diploma holder or above
  • Minimum 1 year of customer service related working experience in banking and financial industries
  • Customer focused with positive attitude & communication skills
  • Good command of spoken and written English and Chinese (Mandarin preferred)
  • Candidates with more experience will be considered for Senior Client Service Representative position 

We offer 5-day work, attractive salary, MPF and excellent career development opportunities to the right candidate.We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

More job information
Job ref no. JR00050639
Salary
Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
Location
  • Hunghom
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree