Job ref no.: CT3123312-01#4937

Client Services Specialist (Welcome Fresh Graduate)

UL VS Hong Kong Limited

Benefits
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Paid overtime

Job Responsibilities:

  • Be the customers’ primary contact from various sources (phone and email), on handle test quotation, orders and follow-up activities in a courteous manner
  • Coordinates and develops customer relationships by handling customer inquiries
  • Provides support for non-technical customer requests, including questions/issues such as billing inquiries, service requests and general UL information
  • Collects customer product information, identifies the industry that will perform work, and communicates completion time commitments
  • Organizes customer information by classifying and segmenting the customer, entering new or updated information into database, etc., using the Customer Relationship Management (CRM) system
  • Performs other duties as required

Job Requirements:

  • Higher Diploma or above any disciplines;
  • Experience in testing industry is preferred;
  • A team player with good sense of customer focus, good interpersonal and communication skills;
  • Good command of both spoken & written English;
  • Fresh graduates will also be considered;
  • Immediate available is preferred.

Interested parties please send full resume by clicking Apply Now.

Excellent career exposure and competitive remuneration are offered to those who are looking for challenging opportunities. Growth and development are part of our DNA. Our working environment is a launch pad for our employees to excel. Your growth will be supported with targeted development, rewards and recognition programs, so that you can maximize your potential.

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More job information
Job ref no. CT3123312-01#4937
Salary
Job Function
Industry
Location
  • Kwai Fong
Employment Term
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip