Job ref no.: CT - SDE (CT3116016-01#0123)
RICOH HONG KONG LIMITED

Client Servicing Executive

RICOH HONG KONG LIMITED

Benefits
  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Medical plan

The Job:

  • To assist in serving major customers for managing our service quality and delivery of agreed service quality indicators (SLA).
  • Develop strategic relationships with key stakeholders and user representatives through regular customer visits.
  • To monitor service performance, and proactively managing service quality by coordinating with customers and internal parties.
  • To work with our Account Management team, ensuring the Account Manager is kept updated on situations and identify opportunities that contributes to the growth of the account.
  • To assist in conducting site audit to understand users requirements and prepare reports.

The Person:

  • Degree holder or above with at least 3 years of relevant work experience, preferably in B2B account servicing or customer service.
  • Good interpersonal, communication and presentation skills.
  • Customer focused, well-organized person with strong analytical and organization skills.
  • High proficiency in written and spoken English and Chinese.
  • Proficiency in PC skills, including MS Word, Powerpoint & Excel.

 

We offer 5-day work, attractive remuneration and benefits package to the right candidate. 

Interested parties please forward your full resume (in Microsoft Word or PDF format) with current and expect salary to the Human Resources and Administration Division, Ricoh Hong Kong Limited, by e-mail to [via CTgoodjobs Apply Now ] or by fax 2833 7891.

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise. 

More job information
Job ref no. CT - SDE (CT3116016-01#0123)
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
  • Degree