Job ref no.: 1900024309 (CT3114814-01#0620)
Standard Chartered Bank

Clients Service Manager, Priority Banking

Standard Chartered Bank

The Role Responsibilities & Our Ideal Candidate

  • To assist the Senior Branch Operation & Service Manager and Relationship Manager to:
  • Achieve / exceed the business targets set
  • Control and administer the daily operations from Priority Banking customers
  • Ensure that office rules and operational procedures are strictly adhered to
  • To support Relationship Manager to deliver high quality service to our customers and identify sales opportunities to maximize new business acquisition
  • To maintain high standard of service to support business acquisition / maintenance.
  • To assist Senior Branch Operation & Service Manager to supervise the overall operations of the Priority Banking Team.
  • To bring to the attention of the Senior Branch Operation & Service Manager any problems encountered together with any recommended solutions.
  • To facilitate sales, service monitoring by up-keeping all necessary data tracking and system input.To conduct sales activities via tag-on, cross-selling through customer enquires screening and compiling potential prospecting list.To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.To scrutinise and make intelligent examination of the daily computer reports paying particular attention to any entries of an unusual nature which may require further investigation.
  • To facilitate sales, service monitoring by up-keeping all necessary data tracking and system input.
  • To conduct sales activities via tag-on, cross-selling through customer enquires screening and compiling potential prospecting list.
  • To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.
  • To scrutinise and make intelligent examination of the daily computer reports paying particular attention to any entries of an unusual nature which may require further investigation.

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More job information
Job ref no. 1900024309 (CT3114814-01#0620)
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Middle management level
Education
  • N/A