Job - Communications Officer - An International Airlines (12 months contract), International Customer Loyalty Programmes Limited (ICLP)
International Customer Loyalty Programmes Limited (ICLP)

ICLP is the world's leading loyalty and CRM agency. We help our blue chip clients to manage more effective and profitable customer relationships. To support our continued business growth, we are looking to recruit a Communications Officer - An International Airlines (12 months contract) to work in one of our client’s office, an international airline, which is located in the Hong Kong International Airport.

Communications Officer - An International Airlines (12 months contract)

Job Ref.CO1yr/CT1611


  • Support the Partnership and Communications team in their annual projects and initiatives.
  • Coordinate with internal departments on content development with the support of the loyalty agency to evaluate effectiveness of communication efforts.
  • Support projects-related communication platforms (e.g. maintain online content hub; work with digital marketing team to handle social media query; support in member terms & conditions re-writing; support in brand material production and rollout)
  • Review and management of copy and design development for ongoing deliverables to ensure there is alignment and consistency of the loyalty programme tone of voice and visual identity
  • Deliver quality-check for any bugs, errors, or typos as the final checkpoint before communications are released to members
  • Check and coordinate with various parties to ensure that all communications and deliverables are up to the standard of materials given to company’s highest valued customers.
  • Coordinate with the different partners and vendors and ensure that all components are in place throughout all events.
  • Negotiate with ad hoc partners on joint marketing promotion opportunities and execution
  • Support the Assistant Manager with the management on the production and delivery of all below-the-line collateral and gifts for the programme in a cost effective manner
  • Maintain good working relationship and act as one of the key day-to-day contacts representing the team to manage and coordinate the deliverables from the various marketing, brand, and loyalty agencies.


  • University degree holder, preferably in marketing or PR discipline
  • Minimum 2-4 years marketing experience, working knowledge of loyalty marketing preferred
  • Excellent written communication skills in English and Chinese are key
  • Mandarin spoken is advantageous
  • Good command of Word, Excel, PowerPoint
  • Website content management skill (CQ5) is a plus
  • Proven knowledge and understanding of airline industry and loyalty programmes is a plus
  • Prior experience in coordinating and organising projects is advantageous
  • Polished interpersonal & communication skills
  • Good analytical/numerical skill is a plus
  • Detail-oriented, structured, organised and patient
  • Comfortable to work with moving parts and to manage change

This position is required to work in one of our client’s office, an international airline, which is located in the Hong Kong International Airport.

ICLP offers attractive remuneration, benefit packages and excellent development and advancement opportunities. Please send full resume (MS word) with latest and expected salary to

You may lose the chance of an interview if you don’t provide the above required information. (Please note that only those short-listed will receive a reply). Learn more about ICLP at


Apply Now
Job Ref No.
CO1yr/CT1611 (CT3107131-01#0064)
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