Job ref no.: CT3118690-01#0346

Computer Operator / System Operator (Shift Duty) (14K – 18K plus allowance)

Don Nelson Recruitment Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Paid overtime

Our client is a Sizable Telecommunication Group; they are looking for high caliber candidate to fill the following vacancy:

Responsibilities:

  • Perform round the clock (7x24) front line duties and to attend customer service reports, perform fault isolation and diagnostic function
  • Monitor service/circuit reports and carry out first line maintenance on equipment and system / network for International Private Lease Circuit (IPLC), International Ethernet Lease Circuit (IEPL), Managed Data Service, IPVPN, Global Internet Service, Data Center and Customized Network Solution
  • Carry out testing and diagnostic works for fault isolation on IPLC, IEPL, Managed Data Service, IPVPN, Global Internet Service and Customized Network Solution
  • Identify and resolve private network problem in coordinate with internal and external parties 
  • Ensure customer service/circuit reports and enquires are managed promptly and periodically in responsive manner
  • Escalate the prolong outage to service partners and drive for service/circuit restoration
  • Carry out circuit acceptance test for both international and local leased circuits. Update associated inventory databases on installation, changes and recovery


Requirements:

  • University graduate in Engineering, Computing & Information Technology or related disciplines; or High Diploma/Certificate holder in Telecommunication or Post-secondary qualifications with 2-3 years relevant working experience in telecommunications
  • Working experience in NOC and on data networks are added advantages
  • Willingness to work on shifts (shift allowance will be provided)
  • Hard working, well organized and can work with minimum supervision
  • Good written and verbal communication skills in both English and Cantonese

Interested parties please click Apply Now to apply job.

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More job information
Job ref no. CT3118690-01#0346
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Non-management level
Education
  • Degree