Job ref no.: CT3117439-01#0039
Hotel Indigo Hong Kong Island – Managed by IHG

Concierge Ambassador (Bell Attendant)

Hotel Indigo Hong Kong Island – Managed by IHG

  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Medical plan
  • Transportation allowance

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Concierge Ambassador you’ll lead the coordination of any any of our guests’ needs. As the external face of your hotel, you'll also be the brand ambassador and develop great working relationships with internal and external stakeholders.

Job Responsibilities

  • Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members.​
  • Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked.

Job Requirements

  • Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
  • 1 - 2 years experience in guest / customer service, or an equivalent combination of education and experience.
  • Pleasant personality, customer-oriented with good communication and interpersonal skills.
  • Fluent in both written and spoken English.
  • Fresh graduates will also be considered.

We’ll reward all your hard work with a great salary and benefits – including pension scheme, healthcare support, dental health services, dining privileges, great room discount worldwide and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share somewinning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. Why not work somewhere that gives you the freedom “Room to be yourself"?

Please click Apply Now or writing with full resume, availability and salary expected to:

WhatsApp: +852 5145 6233
WeChat: hotelindigohkihr

Hotel Indigo Hong Kong Island is an equal opportunity employer. All applications will be treated in strict confidence and only be used for recruitment related purpose, if candidates who have not been invited for an interview within six weeks may consider their applications unsuccessful.

More job information
Job ref no. CT3117439-01#0039
  • N/A
Job Function
  • Wanchai
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip