Job ref no.: CT3122235-01#0049
Island Shangri-La, Hong Kong

Concierge Assistant

Island Shangri-La, Hong Kong

Job Responsibilities

  • To meet and greet all guests arriving and departing to/from the Hotel and handle all guest luggage with care and efficiency
  • To escort guest upon arrival to complete check in formalities
  • Assist duties at Bell and Concierge counters and respond to guest enquiries
  • Build relationship with guests to delight and gain loyalty
  • To assist with departing guest’s luggage and provides safe and secure storage of all guest’s items

Job Requirements

  • Relevant experience is preferred
  • Courteous, service oriented with pleasant personality
  • Good command of written and spoken English, Cantonese and Putonghua
  • Basic knowledge on transportation, sightseeing and happenings in the city


Please apply in writing enclosing CV and quoting the reference to:
Director of Human Resources
Island Shangri-La, Hong Kong
Pacific Place, Supreme Court Road, Central, Hong Kong
Tel: (852) 2820 8439
Fax: (852) 2810 5004


For other vacancies, you may visit the career section of our website.

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

Required skills
More job information
Job ref no. CT3122235-01#0049
Job Function
  • Admiralty
Employment Term
  • Permanent
  • Full-time
  • 0 year - 2 years
Career Level
  • Entry level
  • N/A