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Job ref no.: CT3115387-01#0081
JW Marriott Hotel Hong Kong

Concierge Clerk

JW Marriott Hotel Hong Kong

Benefits
  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Family medical plan
  • Insurance plan
  • Marriage leave
  • Medical plan
  • PRC holidays
  • Transportation allowance
  • K + 5 more

Job Summary

  • Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
  • Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
  • Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.
  • Review shift logs/daily memo books and document pertinent information in logbooks.
  • Monitor club lounge for seating availability, service, safety, and well-being of guests.
  • Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.  

To Apply Now, go to here.

Human Resources Department

Pacific Place, 88 Queensway
Admiralty, Hong Kong.
or E-mail us your resume to [via CTgoodjobs Apply Now ]

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Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

More job information
Job ref no. CT3115387-01#0081
Salary
  • N/A
Job Function
Industry
Location
  • Admiralty
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip