Concierge / Customer Services Officer

Responsibilities :

• Provide quality and efficient information and reception desk services to our tenants and visitors
• Handling inquiries and complaints, making bookings, confirming reservations, problems solving and to provide the necessary follow-up to ensure tenant and visitor satisfaction
• Requirements
• DSE graduate, diploma or above in customer service, hospitality management or related field is an advantage
• Guest services experience is a plus
• Good communication and interpersonal skills 
• A good team player, proactive, detail-oriented, enthusiastic and motivated
• Good spoken and written in Cantonese, Putunghua and English is a definite plus
• Fresh graduates are also welcome
• Shift work is required but not over the night

 Our Offer : 

• 9 hours working per day, six rest days per month
• Retention Bonus equivalent to one-month basic salary on completion of each year of service
• Public Holidays and 10 days paid annual leave
• Free uniform laundry services
• Hardship allowance after probation
• Part of property management knowledge might be learnt by candidates

We offer excellent fringe benefits including medical scheme to the right candidates.  Interested parties please send detailed resume with expected salary to the Human Resources Department, 18/F., 78 Hung To Road, Kwun Tong, Kowloon or email by clicking Apply Now.

* Information provided by applicants will be treated in the strictest confidence and will be solely used for recruitment purposes.  Applicants not hearing from us within 2 weeks may consider their applications unsuccessful.