Job ref no.: CT3113888-01#0154
Mandarin Oriental, Hong Kong

Concierge Officer

Mandarin Oriental, Hong Kong

  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Marriage leave
  • Medical plan
  • Paid overtime
  • Transportation allowance
  • K + 5 more


  • Provide a pro-active and enthusiastic arrival and departure experience
  • Make restaurant recommendations and reservations for hotel guests within or outside the hotel
  • Answer to guest queries by demonstrating first-hand knowledge, meticulous research and local expertise through description and superb recommendation
  • Handle confirmation and re-routing as well as purchase of airline tickets
  • Arrange sightseeing trips by limousine, coach or boat
  • Organize all transportation requirements for hotel guests
  • Arrange visa processing for in-house guests
  • Ensure that the Concierge Desk information is always up-to-date


  • Relevant experiences in guest services or hotels
  • Outgoing and friendly personality
  • Good communication skills in both English & Chinese
  • Good knowledge of Hong Kong and major Tourist attractions
  • Willing to work shift duties including Overnight

For application, please quote the above job reference number and submit online application at our company career website: Please contact us at mohkg-hr (at) should you have any enquiries.

To explore more opportunities and stay connected, please visit our career website at

Mandarin Oriental Hotel Group is an equal opportunity employer. Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.

More job information
Job ref no. CT3113888-01#0154
  • N/A
Job Function
  • Central
Employment Term
  • Permanent
  • Full-time
  • 0 year - 5 years
Career Level
  • Entry level
  • Asso. Deg or High Dip
  • Degree