Job ref no.: CT3120601-01#0103
The Kowloon Hotel (The Kowloon Hotel Resources Limited)

Concierge - Team Leader

The Kowloon Hotel
(The Kowloon Hotel Resources Limited)

  • Compassionate leave
  • Dental plan
  • Insurance plan
  • Marriage leave
  • Meal allowance
  • Medical plan

Job Description

To provide a high quality of concierge services to guests, be proactive to handle their needs and enquiries
Assist arrival and departure guests in baggage handling and accompany guests to assigned guest floors if they cannot handle too many baggages
Greet guests at hotel entrance and lobby area, offer assistance at driveway
Familiar with hotel’s surrounding areas and able to offer clear directions to guests 
Able to lead the team as a role model
With pleasant service mindset and good attitude

Good spoken English and Chinese, should be an advantage with other spoken languages

Job Requirement

Well developed Communication and Customer Relations Skills
Good trainer, able to facilitate at all levels
Essential knowledge of Travel and Hotel industry
Minimum 3 years work experience as Concierge - Team Leader in hotel

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, The Kowloon Hotel, 19-21 Nathan Road, Kowloon or fax to 2368 0672 or email to

We are an equal opportunity employer and welcome applicants from all qualified candidates. Information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar post(s) within Harbour Plaza Hotels & Resorts. If you do not hear from us within 8 weeks, you may consider your application unsuccessful. All your personal data will be destroyed once it is no longer required.

More job information
Job ref no. CT3120601-01#0103
  • N/A
Job Function
  • Tsimshatsui
Employment Term
  • Full-time
  • 3 years - 4 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip