Job - Consultant / Analyst (ServiceNow) - Deloitte Digital - Consulting - Hong Kong, Deloitte Touche Tohmatsu
Deloitte Touche Tohmatsu

Deloitte Consulting is uniquely positioned to provide services in all aspects of enterprise transformation covering strategy, design, implementation and support services. Deloitte consulting has specialized teams for Strategy & Operation, Financial Management Transformation, Enterprise Applications & Technology Integration, and Human Capital Advisory Services.

Some facts about Deloitte's Consulting practice

  • Deloitte is the only one among the Big Four that has kept management consulting services as one of its core competencies
  • Ranked #1 Consulting Provider Worldwide by Gartner
  • Ranked #1 in "Best Firms to Work For (Multi-Service category)" by Consulting Magazine
  • "CFO's Most Trusted Implementation Advisor" by the CFO Magazine
  • "Top Five Consultant" by IT Conference in Beijing jointly held by China Software Industry Association and ERP World Net for year 2007 and 2008 

Consultant / Analyst (ServiceNow) - Deloitte Digital - Consulting - Hong Kong

Job Ref.CN123263

Job Description

Deloitte Digital is a bold and innovative part of Deloitte Consulting, a world leading management consulting practice. We offer everything digital from strategy, multi-channel, bespoke development and managed solutions. Deloitte Digital is an innovative leader in online and mobile strategy, design and development, offering world-class knowledge and resources from the leading global business and technology consultancy. We work with a wide range of iconic local and global organizations, helping them understand and profit from the online and mobile revolution.

Our focus is on the areas of digital strategy, mobile, social/web, content management and managed services. Underpinned by digital tech architecture, application implementation and development expertise. We approach our work with great energy and passion as we align our client's business aspirations to the goals of the end user.

The Deloitte Digital group in Hong Kong is currently looking for individuals experienced in ServiceNow administration, configuration, development and deployments. You should be passionate about the IT Business Management, helping our clients in transforming the way they manage their IT organizations.


  • Work in a fast growing and challenging environment with like-minded people who are eminent in their respective technical field;
  • Develop solutions through collaboration and discussion, within our teams and with clients;
  • Work with high profile clients on a variety of local and regional engagements.
  • Take the challenges to conduct the R&D/POC on the new technologies;
  • Contribute towards the technical design of technical solutions based on client requirements and other constraints;
  • Perform software configuration, development, testing, implementation, maintenance support, user training, and prepare system documentation;
  • Provide user and application support to clients, including troubleshooting, bug fixing, program enhancement and documentation;
  • Participate in product design, technology research and development;
  • Follow software engineering best practices and proper quality management in all work.


  • Bachelor's degree or above in Computer Science, Computer Engineering, or a related discipline is preferred. Other degree holder will also be considered;
  • Passionate about technology and software development;
  • Experience in at least 2 end-to-end ServiceNow implementations;
  • Strong experience in ServiceNow configuration and customization;
  • Good knowledge of Web Development (HTML, Ajax, JavaScript, SOAP, HTTP, REST, jQuery, AngularJS, Backbone.js CSS, Bootstrap)
  • Excellent team and interpersonal skills;
  • Excellent analytical and problem solving skills;
  • Excellent communication and writing skills (fluency in English, proficiency in Cantonese, and/or Mandarin);
  • Candidates with more experience will be considered for a Consultant role. 

Please submit an online application via our careers site ( )

Audit. Tax. Consulting. Financial Advisory.

Deloitte Touche Tohmatsu in Hong Kong is a member of Deloitte Touche Tohmatsu. Deloitte is an equal opportunity employer. Personal data provided will be used strictly in accordance with our Personal Data Policy, a copy of which can be found at the above website.

Job Ref No.
CN123263 (CT3107410-01#0041)
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