Job ref no.: CTB-11215
PCCW Solutions Ltd

Consultant (CRM)

PCCW Solutions Ltd

Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan

Responsibilities:

  • The successful candidate will be responsible for system development, maintenance support and implementation of CRM implementation project for our clients. He/she will be involved in the following areas:
  • Hands-on functional design and development on CRM System (Core function, workflow, and Report) and its integration with other interfaces
  • Perform Unit test and SIT
  • Support UAT and bug fixing
  • Prepare Program specification (code reference)
  • Professional Advisory in CRM System (Core function, workflow, and Report) and its integration with other interfaces
  • Regression Test Cycle management and Rollout
  • Documentation
  • Degree holder in Computer Science, Information Technology or related disciplines
  • A minimum of 3-year experience in IT profession with a minimum of 1-year experience of CRM Developer / Analyst.
  • Practical experience of any CRM Package (Configuration, Customization)

Requirements:

  • Practical experience of the following skills:
    • At least one of programming languages: Java / Javascript / php
    • SQL (Oracle / MSSQL)
    • Development / Testing Environment Setup
    • Knowledge on following area is an added advantage
    • Membership management
    • Campaign management (Marketing Operation)
    • Case Management
    • Reporting Tools
    • CTI Technology
    • Different integration method
    • Good verbal and written communication in English
    • Good analytical, inter-personal, leadership and problem solving skills
    • Positive attitude, fast-learning, energetic, able to perform in challenging environment
  • Candidates with more qualification and experience would be considered as Senior Consultant, with less experience would be considered as Solution Analyst

 

We offer rewarding career with attractive remuneration package including 5-day week, retirement scheme, generous annual leave as well as comprehensive training to the right candidates.

If you have the desire for a challenging and rewarding career development, send us your resume in MS Word format, with your present and expected salary to Human Resources Department at hrpccws@pccw.com or https://pccw.taleo.net/careersection/ex/jobsearch.ftl?lang=en

For more information on other job opportunities of PCCW Solutions, please visit our website at
http://www.pccwsolutions.com/public/Career/Career%20Event%20and%20Job%20Vacancies/

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies.
(http://www.hkt.com/staticfiles/HKTCorpsite2/Privacy%20policy/(HKT)%20HR%20Privacy%20Policy%20Statement%20(version%20-%20Nov%202017).pdf), a copy of which will be provided immediately upon request.

www.pccwsolutions.com/
 

More job information
Job ref no. CTB-11215 (CT3117724-01#1481)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • Degree