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Job ref no.: 494672
Bank of China (Hong Kong) Limited

Contact Centre: Teleservices / Telesales / Investment Services Representative (Recruitment Day, 27 July 2018)

Bank of China (Hong Kong) Limited

Benefits
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Family medical plan
  • Housing allowance
  • Insurance plan
  • Marriage leave
  • Medical plan
  • K + 8 more

Job No.: 494672
Employment Type: Contract, Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Customer Service, Relationship Management

Contact Centre Recruitment Day

27 July, 2018 (Friday)
Time: 2pm - 6pm

Venue: 29/F, Bank of China Centre, Olympian City, 11 Hoi Fai Road

 

Apply to reserve interviews; Walk-ins are welcome

BOCHK contact centre is transforming from traditional call centre services to a remote SKY-BRANCH offering one-stop services from handling customer enquiries, maximizing sales potential and providing professional and all–rounded wealth management services. We cover a wide range of general banking products, insurance, investment services and more.
 

Teleservices Executive

Responsibilities

  • Handle customers' enquiries and requests related to banking and credit card products or services professionally through inbound and outbound calls
  • Address customer feedback / complaints professionally
  • Promote banking services and products as designated

Requirements

  • Independent, self-motivated, customer-oriented and able to work under pressure
  • Excellent interpersonal and communications skills with good command of English and Chinese in both spoken and written; Putonghua is preferable
  • May required on-shift duty as needed
     

Telesales Executive

Responsibilities

  • Solicit new business through telemarketing calls in selling bank’s products
  • Achieve individual / team’s sales targets by implementing Telemarketing program

Requirements

  • Strong sales and customer orientation, with good communication and interpersonal skills
  • Mature, self-motivated, client focused and excellent team player
  • With HKSI & IIQE qualifications is an advantage
     

Investment Services Representative

Responsibilities

  • Handle customers’ phone calls in stock trading, foreign exchange trading and other related services accurately and timely
  • Solicit new business through outbound calls in selling and promoting bank’s products

Requirements

  • With HKSI qualification is a must.
  • Good knowledge of investment products
  • Independent, self-motivated, customer-oriented and able to work under pressure
  • Excellent interpersonal and communications skills with good command of English and Chinese in both spoken and written; Putonghua is preferable
  • Willing to work on shift duties

To apply, please visit our website for online application or submit your resume by e-mail to bochk_talent_acquisition@bochk.com and qualified candidates will be invited for an interview. For details of the job description, please visit our website "www.bochk.com". Walk-in candidates are also welcomed.

Data collected will be used for recruitment purpose only.

More job information
Job ref no. 494672 (CT3116057-01#1083)
Salary
  • N/A
Job Function
Industry
Location
  • Tai Kok Tsui
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Non-management level
Education
  • N/A