Posted on 2021-09-30
Bank of Communications Trustee Limited

Contract Assistant Officer - Customer Service Unit

Bank of Communications Trustee Limited

Responsibilities:

  • Provide excellent customer services for MPF and ORSO business
  • Handle incoming calls and customers’ inquiries
  • Communicate and coordinate with both internal and external parties for resolving customer inquiries timely
  • Follow up with clients on various aspects related to MPF and ORSO scheme
  • Assist in the preparation of reports and digital service development
  • Perform ad-hoc assignments as required

Requirements:

  • Diploma in business related disciplines
  • Min 1 year’s customer service experience in retirement industry preferable
  • Excellent listening and communication skills
  • Attentive to details, independent and diligent
  • Good knowledge in PC skills (MS Word, Excel and PowerPoint), Chinese typing a must
  • Proficient in both spoken and written English and Chinese (Putonghua an advantage)
  • Immediately available is highly preferred 

Please click Apply Now to submit your application.

Personal data collected will be used for recruitment purpose only.

More job information
Salary
Job Function
Industry
Employment Term
  • Contract
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
Benefits
  • 5-day week