Job ref no.: CT3131930-01#0212

CONTRACT BUSINESS MANAGER (CLIENT LIFECYCLE PROJECT)

HR-Pro Recruitment Services Pte Ltd

 

Key Responsibilities:

In this role, you will be assisting the LBM lead for the Client Lifecycle Project. You will be required to

  • Analyze available data to assist in defining deployment, remediation and training approach to facilitate smooth Front Office transition across to the new systems / processes
  • Provide support for change management activities and ensure alignment with engagement plans for FO
  • Execute, documents and review front office process changes
  • Track and report remediation / training status across market desks
  • Working closely with other stakeholders across different departments to align communications plan and execution to established channels – Market Meetings, Change Coach, ONE Forum, ONE Change Broadcast and specific broadcasts when required.
  • Perform and Support UAT across Client Lifecycle streams
  • Develop / customize FO communications, training materials and user manuals as well as coordinating training invites for Front Office training delivery
  • Assist in coordination of early life support of change together with the program and Run-the-Bank support teams where possible

Essentials Skills and Qualifications:

  • Minimum 5 years of Banking business experience
  • Qualification of a college or higher education in business, economics or technology
  • Analytical and confident personality with effective relationship management skills in order to interact with stakeholders across various departments (Front Office, General Counsel, Operations, Product Management etc.)
  • Attention to detail with good organizational skills
  • Competent and proficient MS Word and Outlook skills and good PowerPoint and SharePoint skills. SharePoint skills are a plus
  • Competent organizational and time management skills, including the ability to prioritize and multitask

Desired Skills and Qualifications:

  • Front-to-Back banking process knowledge (with focus on Client Life Cycle)
  • Ability to communicate with and manage stakeholders
  • Ability to excel under pressure and possess a positive can-do attitude
  • Demonstrated ability to innovate and drive changes across the organization
  • Excels in team-work and collaboration
  • Effective written, spoken, and presentation and communication skills
  • High service and client orientation, enthusiasm for the daily administration tasks and contact with stakeholders

Salary: $7,300 Per Month

Interested parties please click Apply Now to apply job.

 

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More job information
Job ref no. CT3131930-01#0212
Salary
Job Function
Industry
Location
  • Central
Employment Term
  • Contract
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Middle management level
Education
  • Degree