Posted on 2021-10-12
Butterfly Hospitality (HK) Limited

Contract Guest Services Manager (With Contract-end Gratuity)

Butterfly Hospitality (HK) Limited

You love:

  • Act as a shift leader of front desk and duty manager of the hotel;
  • Responsible for on-day room sales and night audit management;
  • Carry out room inspection for VIP;
  • Supervise and ensure that all frontline staff provide quality services to hotel guests;
  • Provide on the job training to Guest Services Officers and handle guests’ enquiries and complaints;
  • Ensure effective cross-departmental communication in order to handle both guest and operational issues effectively and efficiently.

Your characteristics:

  • Diploma holder or above in Hospitality Management or related disciplines is highly preferred;
  • Minimum 3 - 4 years experience in the role of Front Desk Supervisor, Assistant Manager or Reception Manager;
  • Possession of good leadership, presentation and organizational skills;
  • Mature, pleasant, detail-minded, customer oriented with excellent interpersonal skill;
  • Good command of both spoken and written English and Chinese.
  • Candidate with more experience will be considered as Senior Guest Services Manager.

If you possess above descriptions, join us now! We’d love to hear from you.

For more information about our Group, please visit www.butterflyhospitalitygroup.com

We offer 5-day work week and attractive remuneration package to the successful candidate. Please send your detailed resume with current and expected salary via: Apply Now.

(Data collected will be used for our recruitment purpose only)

More job information
Salary
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 4 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree
Require to Travel
  • No travel
Benefits
  • 5-day week
  • Compassionate leave
  • Discretionary bonus
  • Marriage leave
  • Meal allowance
  • Medical plan
  • … + 1 more