Job ref no.: 118207/KC (CT3119565-01#0138)
China CITIC Bank International Limited

Contract Officer, Banking Operations (Remote Account Opening)

China CITIC Bank International Limited

Job Purpose

  • Responsible for daily operations of remote account opening, staff payroll account opening, customer general & contact information change and return mail handling.

Key Responsibilities

  • Check the account opening documentation of remote account and staff payroll account to ensure in compliance with internal policies, KYC, CDD, AML, FATCA & CRS
  • Check the correctness and completeness of customer profile creation, deposit account set-up and related services request
  • Check if the return mail record is updated and ensure the returned document is properly resent to customer
  • Handle the inquiry from frontline colleagues
  • Make suggestion(s) to enhance efficiency and streamline workflow of daily operations
  • Participate in projects on automation of processing system and upgrading of customer services
  • Handle ad-hoc matters and tasks assigned by Team Manager from time to time


  • Secondary education or above
  • Minimum 1 year of working experience
  • Basic knowledge in banking policy and operational procedures
  • Proficient in MS Office
  • Prudent and attentive to details
  • Good command of both written and spoken English and Chinese

For more details about career opportunities with the Bank, please visit our website ; Please apply with full resume stating current and expected salaries email to [via CTgoodjobs Apply Now ]

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment.  All employment decisions will be made in a non-discriminatory manner.

More job information
Job ref no. 118207/KC (CT3119565-01#0138)
  • N/A
Job Function
  • Quarry Bay
Employment Term
  • Full-time
  • 0 year
Career Level
  • Entry level
  • F.5- F.7 or DSE