Posted on 2021-10-08

Controls Governance and Analytics Lead - Associate

JPMorgan Chase Bank, N.A.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification / Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

There is an exciting opportunity to join the regional Central Controls Office as the APAC Governance and Analytics Lead, with responsibility for providing controls-related insights for decision making by regional and location senior management. The Central Controls Office is part of the Asia CIB Control Management organization which drives the Controls agenda across the firm in the region in close partnership with regional and global teams including Lines of Business, Operations, Compliance, all Risk functions, Senior Country Business Managers and other Corporate functions.

The successful candidate will be a Senior Associate with a proven track record in data analytics, process automation, managing multiple projects, stakeholder management and process improvement. They will report into the Central Controls Office Lead and work closely with the global teams as well as senior leaders in the region across Legal, Compliance, Risk, Finance, Audit, HR, Technology, Operations and Business Control Managers.


  • Review and analyze controls related data (e.g., KRI/KPI) to proactively identify operational risks trends and issues to support business-related programs and strategies
  • Maintain a strong governance structure and robust process to ensure accurate and timely reporting, and efficient delivery of change
  • Lead communication strategy, tailoring information (with sensitivity where required) to a wide variety of audiences, including APAC regional management, location management and dedicated forums/committees (e.g. HR Control Forum)
  • Engage and partner with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulatory and technology control functions to ensure that responsibilities are well understood
  • Promote a proactive risk and control culture that leverages sound change management protocols
  • Support other ad hoc activities outside projects as required


  • Bachelor's degree
  • Minimum of 5 years of experience in financial service in analytics, process automation, controls function or related functions
  • Strong written and communication skills
  • Experience with automation and data visualization tools (Alteryx, Tableau, etc)
  • Experience with data management, including the ability to manage large/complex data sets
  • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)


  • Communication/interpersonal - excellent written and verbal communication skills with an ability to influence business leaders, strong ability to build and maintain relationships across the organization
  • Communication/presentation - proficiency in PowerPoint to create materials for delivering an idea / message to various audiences
  • Critical thinking and analytical skills - ability to absorb and present complex ideas quickly and accurately
  • Independent drive - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
  • Process analysis / design acumen - ability to understand a process and associated risks to inform control design
  • Problem solving / Analytical skills - solid critical thinking and attention to detail; able to synthesize large amounts of data and formulate appropriate conclusions
    • Understanding root cause / identifying control deficiencies
    • Developing timely and sustainable solutions
    • Analyze metrics for emerging risks


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Interested parties please click Apply Now to apply job.


All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Non-management level
  • Degree