Job ref no.: AA
Levin Human Capital Consulting Group

Counter Services Officer (Commercial Banking Group)

Levin Human Capital Consulting Group

  • 5-day week
  • Discretionary bonus

Our client, a commercial Banking Group, to cope with their business expansion, they are hiring a Counter Services Officer with below requirements
  • Handle routine financial services to customers, which includes cash withdraw/ deposit, cheque deposit, fixed deposit and all related counter services
  • Handle account opening, check and verify all documents and perform system input; Follow up pending documents with customers.
  • Follow up inactive account and handle close account documentation.
  • Answer customer inquiries over the counter and telephone in a professional manner, direct customers to relevant departments in the bank for follow up when necessary.
  • Handle transaction requests from customers over the telephone and email.
  • Perform daily high writ court checking/ personal and corporate name checking.
  • Prepare day end balancing.
  • Provide cross team support in daily operations
  • Perform clerical tasks such as, filing and microfilm photography.
  • Other duties as assigned by supervisor.
  • Form 5 or above with min 3 years of relevant working experience as Teller or Customer Service in banking and finance industry.
  • Knowledge in AML regulations, and KYC documentations.
  • Detail minded and customer-oriented.
  • Good organizational skills and high accuracy.
  • Good communication skills in both English and Chinese (including Putonghua).
  • Ability to work independently and in a team environment. Proficient in Microsoft Office (Word, Excel, and Outlook). 

Interested parties please send your FULL RESUME (in MS Word format) with availability, current and expected salary to Alan Au-Yeung (Click here) or you can call us at (852) 2520 0963/ Fax (852) 2850 4061 for more info.

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More job information
Job ref no. AA (CT3116747-01#0029)
  • N/A
Job Function
  • Admiralty
Employment Term
  • Full-time
  • 3 years - 7 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
Require to Travel
  • No travel