Job ref no.: CT3113366-01#0215
DHL Express (Hong Kong) Limited

Credit Agent

DHL Express (Hong Kong) Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • Paid overtime
  • K + 2 more

Working Location : Kowloon Bay

Reporting to Credit Supervisor, you will be responsible for managing credit control and payment collection of corporate customers.


  • Communicate with corporate customers for overdue payment collection
  • Coordinate with customers and internal parties to resolve credit and billing issues
  • Coordinate with internal parties for payment collection plan formulation
  • Maintain daily payment collection records
  • Prepare collection reports to meet customers’ needs


  • Diploma holder with 3 years’ experience in credit control or accounting field with customer interface exposure
  • Effective communication and telephone handling skills
  • Customer-oriented and able to solve customer problems independently
  • Self-initiative, able to work with tight deadlines and under pressure
  • Experience in using accountings systems is an advantage
  • Good command in spoken and written English and Chinese (Cantonese and Mandarin)
  • Proficient with MS Office applications, especially Excel


Please apply on line via the following link:

and also indicate your current and expected salary, and availability in the resume. For more job opportunities, please visit our website at

Personal data collected will be used for recruitment purposes only.

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited (“DHL") is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance") and DHL’s Personal Data Protection Policy (the “Policy") at

By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years, after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at  

More job information
Job ref no. CT3113366-01#0215
  • N/A
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
  • 3 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree