Credit Collection Officer (Banking, Contract-role)

Job Description

Our client is a Banking Group ( base in Singapore ), to cope with its expansion. They are seeking for an Credit Collection Officer to support their team operation.

Responsibilities:

• Perform phone dunning to delinquent accounts
• Understand customers’ financial difficulties and negotiate with customers on repayment arrangement
• Resolve customer’s enquiries and complaints
• Comply with the Bank’s and regulatory requirements on risk and control

Requirements:

• A diploma/degree holder in Business, Finance, Accounting or any related field

• Experience in credit management and bank experience is preferred

• An excellent team player who is outcome and target focused

• Collaborative and comfortable negotiating with stakeholders to resolve issues

• Able to work under tight deadlines.

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