Posted on 2021-10-12

Credit Control / Accounts Receivable / Customer Accounts Representative (Fresh graduate welcome)

Mouser Electronics (Hong Kong) Limited

Customer Account Representative is responsible for assisting with day to day operations of credit and collections in a manner that ensures total quality and customer service.

Accountabilities

  • Communicates with customers and other departments within Mouser to resolve account issues, pending orders, and invoice discrepancies within specified guidelines.
  • Understands and able to correctly work with multiple currencies.
  • Performs order releases, new account set-ups, credit investigations, and collection contacts through escalation of contacts.
  • Works effectively with customers to collect outstanding accounts and communicates with appropriate personnel regarding potential and existing problem accounts.
  • Performs assigned research activities to reconcile wire payments and/or resolve payment discrepancies.
  • Provides company credit services within specified guidelines via U/V, phone, internet, email & mail, and fax.
  • Understands and effectively implements instruction from remote Credit management staff.
  • Possesses working knowledge of company policies, procedures, and systems.
  • Team player
  • Trustworthy and maintains confidentiality.
  • Arrives on time to work hours needed to fulfill assigned responsibilities.
  • Other duties as assigned.

Education & Experience

  • University or Tertiary College graduate.
  • Good command of English and Mandarin.
  • Desire, ability, and personality to deal directly with customers and other business contacts and represent Mouser Electronics in a positive way.


Please mention salary history and expectations in your resume.

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More job information
Salary
Job Function
Industry
Location
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • Degree
Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Medical plan