China Construction Bank (Asia) Corporation Limited

Credit Control Officer

China Construction Bank (Asia) Corporation Limited

Job Highlights

  • Daily collection activities & follow up
  • Work out debt relief plan
  • 5 years’ banking experience in collection field


  • Assist team head to manage the daily collection activities of credit control team and follow up the necessary collection actions so as to minimize delinquent ratio and/ or maximize Bad Debt Recovery
  • Negotiate with Customers
  • Handle and investigate complaints from customers
  • Handle Reporting, ad hoc Projects, System enhancement, UAT, etc
  • Monitor and Follow up with External Parties such as Debt Collection Agency and/or Law Firm
  • Work out debt relief plan to the customers in need


  • Higher Diploma / DSE / HKCEE graduate or above
  • Minimum 5 years’ banking experience in collection field
  • Customer oriented, good negotiation, communication and interpersonal skills
  • Proficiency in MS applications especially in Excel and Chinese word-processing
  • Strong command of spoken and written English and Chinese. Fluent in Putonghua 

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.

More job information
  • 5-day week
  • Dental plan
  • Insurance plan
  • Medical plan
Job Function
  • Kowloon Bay
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip