Job ref no.: CT3124455-01#5985

Credit Operation Manager (Ref: COM/JH)

Crossings Executive Search

Our client is a leading financial services provider with offices in all the major cities.  Due to business needs, they are looking for a high calibre Credit Operation Manager in Hong Kong

 

RESPONSIBILITIES

  • Develop and manage operational objectives
  • Lead a team of professionals to achieve operational KPIs    
  • Streamline processes and implement improvement continuously
  • Ensure high standard of customer services 
  • Handle effectively customer's enquiries and customer's complaints
  • Take part in ad-hoc projects as required

 

REQUIREMENTS

  • Degree in relevant discipline equivalent.
  • At least 10 years’ experience in credit operation management in banking and finance sector
  • Proven track record in leading and managing process improvement initiatives
  • Passion to provide excellent customer services
  • Experienced in serving high net worth individuals would be an advantage
  • Excellent communication and interpersonal skills 
  • Fluent in Chinese and English
  • Less experienced candidate will be considered for Assistant Manager role

 

For all applications, kindly send us your updated CV quoting reference COM/JH

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