Job ref no.: CT3114388-01#7351

CRM Administrator

Robert Walters

  • Salary Negotiable
  • Location Hong Kong
  • Consultant Kelvin Lau
 

In a team of 5, this CRM Administrator assignment will administrate database as well as configure and maintain CRM application.

Responsibilities

  • Administrate CRM database and use SQL scripting to ensure scheduled jobs are executed properly
  • Provide support to CRM processes to maintain system configuration and data management
  • Oversee the training to users and maintain documentation
  • Manage the accuracy of data and rectify quality issues
  • Liaise with international stakeholders from different locations on CRM developments and consolidating complex data requirements
  • Work with vendors to ensure services meet with agreed standards
  • Generate business reports to aid organisation’s operation

Requirements

  • Degree holder in Computer Science, Information Technology or relevant discipline
  • Minimum 2 years’ experience handling CRM responsibilities
  • Familiar with CRM software and reporting tools such as SQL and Pivot Tables
  • Excellent interpersonal skills and can work with stakeholders across various locations
  • Fluent communication, both written and spoken, in English

About our client

Our client is a prominent NGO group with objective to provide care and shelter for animals.

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More job information
Job ref no. CT3114388-01#7351
Salary
  • N/A
Job Function
Industry
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Degree