Job ref no.: CT3115292-01#0009
Radica Systems Limited

CRM & eMarketing Director

Radica Systems Limited

  • 5-day week
  • Education subsidies
  • Flexible working hours
  • Medical plan

The Role

This role will lead the consulting teams across Hong Kong and Greater China Region. You will focus on data-driven CRM consulting at the highest level. You will have the opportunity to work on and grow an award-winning business portfolio. The ideal candidate will be result-driven, hands-on, an independent thinker, an inspiring leader, and a team player.

You will:

  • Develop CRM Consulting proposals and pitching presentation to our clients mainly in Retail, FMCG, Luxury and Finance industries
  • Lead and manage a team of CRM consultants, data analysts and project executives and ensure consistent high quality of project deliverables
  • Develop data-driven marketing plans for implementation and execution, including but not limited to new business model innovation, digital campaigns, big data projects, loyalty campaigns, etc.
  • Engage and manage mid-/high-level clients who are directly involved in the project, as well as broader client stakeholders
  • Provide on-the-job training and coaching for team members on project-related areas
  • Manage project financials to ensure delivery is executed on time and on budget
  • Work closely with project and account team to drive strategic ideas & align the campaign executions and idea to achieve overall objectives
  • Proactively monitor the external market trends to understand the marketing, CRM and digital environment

What qualifications you need to get:

  • 4 years+ experience in E-Marketing with 2 years+ experience in CRM
  • Hands-on Experience in China CRM or digital projects is definitely a plus
  • Strong knowledge of big data management - Proven track records in data analysis, segmentation, data modelling which drives positive business results
  • Degree holder, with MBA is a plus
  • Strong business sense and communication skills
  • Proactive in approaching business and building relationship
  • Attentive to details, with high level multi-tasking skills
  • Good command of both written Chinese and English

Interested parties please click to Apply Now to apply job

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More job information
Job ref no. CT3115292-01#0009
  • N/A
Job Function
  • Shatin
Employment Term
  • Full-time
  • 4 years - 9 years
Career Level
  • Senior management level
  • Degree